The customer comes first


One of our main focus points is our customer service. We try to make everything as simple as possible for you. Discover the services that we offer and find out more.

Service - Availability


Each site within the group has both a wide local stock and access to the entire product range of the group.

Service - Quality


Joris Ide continuously improves the quality of its products. This is checked through targeted certification processes: ISO 9001 quality system, Product range with CE marking ...

Service - Technical assistence

Technical Assistance

Our network of Joris Ide experts brings knowledge and expertise to delivering different solutions. Technical assistance is available to each country.

Service - Transport


Our products are delivered directly to the customer and/or to the project site. Daily regional shuttles feed our customer network.

Service - Marketing


Find all the information you need in our extensive collection of brochures, catalogues, technical information, samples etc. 

Service - Digitalisation


Get full transparency. Track your orders and invoices in real time and access up-to-date product information in one click on our digital platform.

Discover how our B2B portal works
Service - Training


We provide training for our employees, but also for our clients.